1. Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Full name
• Email address
• Phone number (including WhatsApp)

We may also collect technical information automatically, such as:

• IP address
• Browser type
• Device information

All personal data is handled in accordance with Singapore’s Personal Data Protection Act (PDPA).

2. How We Use Your Information

Your information may be used to:

• Respond to your enquiries and provide support
• Communicate with you via email or WhatsApp
• Operate, maintain, and improve our services
• Send relevant updates or service notifications

3. Sharing of Data

We do not sell or rent your personal data. Information may be shared only with:

• Trusted third-party service providers for hosting, communications, or operations
• Legal or regulatory authorities when required by Singapore law

4. Data Retention

Your data is retained only for as long as necessary to fulfil the purposes above, or as required by law. You may request data access or deletion at any time by contacting us.

5. Your Rights Under PDPA

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Withdraw your consent to receive communications at any time

Requests can be made by emailing support@dropzenstore.com.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to secure all data, no method of digital transmission or storage is completely secure.

7. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this page with the updated effective date.

8. Contact

For any privacy-related queries or requests, please email: support@dropzenstore.com